Bengo4.com, Inc.

Takekawa

At the time, we were consolidating and managing corporate data within Salesforce.

However, we were struggling with how to effectively utilize that data to drive successful sales.

We had previously used an analysis tool from another company, but it lacked integration with Salesforce, leading to missing data and inaccurate reporting.

Consequently, we found ourselves hardly using that data at all.

Takekawa

We established a three-year plan for the future strategy of CloudSign.

One of our strategies was the 'Reconstruction of the Customer Database' to increase adoption among enterprise clients.

To achieve this, we needed to re-evaluate which industries would benefit most and determine the appropriate company size in terms of employee count. We formed a project team to address this challenge.

Takekawa

We spent about a month and a half carefully comparing and evaluating services from several companies, including uSonar.

We concluded that uSonar and SideSonar were the only services perfectly suited to our strategy, and we decided to proceed with the implementation.

Takekawa

The reason we chose uSonar and SideSonar from uSonar Co., Ltd. was the overwhelming volume of information, covering approximately 12.5 million domestic companies including headquarters, branches, and business offices, as well as the ability to integrate it with the Salesforce Sales Cloud we were already using.

Most corporate databases only provide information on headquarters, but uSonar thoroughly covers information on branches and business offices as well.

For large enterprises with thousands of employees, it is not uncommon for individual offices to hold decision-making authority.

The fact that it thoroughly covers the very business offices we intend to target strategically for sales in the future was a major deciding factor.

Takekawa

CloudSign, now in its sixth year, has reached over 300,000 contracts.

By matching that data for 300,000 companies with uSonar and SideSonar from uSonar Co., Ltd., we aim to improve the accuracy of our information and effectively advance our sales strategy within the sales planning team moving forward.

Takekawa

It is undeniable that the process of integrating these tools into our active Salesforce environment was challenging.

In such situations, many partners provide some guidance but ultimately leave the rest to the client.

However, uSonar was completely different.

Takekawa

Regarding the implementation into our active Salesforce environment, uSonar turned it into a formal project, managing everything from the schedule to the specific processes.

They took the lead on the project, clearly defining tasks by saying, "We will handle this part, so please ensure this section is completed by this date."

In fact, there were times when they even pushed us when we fell behind schedule.

They were that serious about the project, which allowed us to proceed with confidence, and we are very grateful for their efforts.

Takekawa

uSonar responds to our detailed questions immediately, which allows us to make smooth progress.

Our team members have also shared positive feedback regarding the platform's usability, and we feel confident as we move toward full-scale implementation.

While our Sales Planning Team is just beginning to leverage uSonar and SideSonar to drive our strategy, the sales department is already utilizing them to gather information on their assigned accounts.

We believe that uSonar and SideSonar will contribute to our further growth. We are very excited about our upcoming full-scale utilization.