Bengo4.com, Inc.

Takekawa

"At the time, we were consolidating and managing corporate data within Salesforce.

However, we were struggling with how to effectively utilize that collected data to drive sales.

We had previously used an analysis tool from another company, but it lacked integration with Salesforce, leading to missing data and inaccurate information being displayed.

As a result, we eventually reached a point where we were hardly using that data at all."

Takekawa

"We established a three-year plan for the future strategy of CloudSign.

One of our strategies was the 'Reconstruction of the Customer Database' to increase adoption among enterprise clients.

To achieve this, we needed to re-evaluate which industries could benefit from our services and what company size, in terms of employee count, would be most appropriate. We formed a project team to address these challenges."

Takekawa

"We spent about a month and a half carefully comparing and evaluating services from several companies, including uSonar.

We concluded that the only service optimal for our strategy was uSonar's 'uSonar/SideSonar', and we decided to implement it."

Takekawa

The reason we chose uSonar and SideSonar from uSonar Co., Ltd. was the overwhelming volume of information covering approximately 12.5 million domestic companies, including headquarters, branches, and business offices, as well as the ability to integrate it with the Salesforce Sales Cloud we were already using.

Most corporate databases only provide information on headquarters, but uSonar thoroughly covers information on branches and business offices as well.

For large enterprises with thousands of employees, it is not uncommon for individual offices to hold decision-making authority.

The fact that it thoroughly covers the very business offices we are planning to target strategically for future sales was a major deciding factor.

Takekawa

CloudSign, now in its sixth year, has reached the milestone of signing contracts with over 300,000 companies.

By matching that data for 300,000 companies with uSonar and SideSonar from uSonar Co., Ltd., we intend to improve the accuracy of our information and effectively advance our sales strategies within the sales planning team moving forward.

Takekawa

“There is no doubt that the process of integrating these tools into our active Salesforce environment was challenging.

In such situations, many partners provide some guidance but ultimately leave the rest to the client.

However, uSonar was completely different.”

Takekawa

“Regarding the implementation into our active Salesforce, uSonar treated it as a formal project, managing everything from the schedule to the specific processes.

They took the lead on the project, clearly defining responsibilities by saying, 'We will handle this task, so please ensure this part is completed by Bengo4.com, Inc. by this date.'

In fact, there were even times when they pushed us when we fell behind schedule.

They were that serious about the project, which allowed us to proceed with confidence, and we are very grateful for their support.”

Takekawa

uSonar responds to our detailed questions immediately, which allows us to make smooth progress.

Our team members have shared positive feedback regarding the platform's usability, and we feel confident as we move toward full-scale implementation.

While the Sales Planning team is just beginning to leverage uSonar and SideSonar to drive our strategy, the sales department is already using them to gather information on their assigned accounts.

We believe that uSonar and SideSonar will contribute to our further growth. We are very excited about our upcoming full-scale utilization.