Privacy Policy

uSonar Co., Ltd. provides marketing support based on the provision of personal information and the maintenance of client-owned data.
In the course of these corporate activities, we believe that the appropriate collection and use of personal information, as well as the proper handling of personal information entrusted to us by our clients, are important responsibilities for uSonar.
uSonar strives to keep personal information accurate and up-to-date, works to prevent unauthorized access, loss, destruction, falsification, and leakage of personal information, and ensures company-wide compliance with laws and various guidelines.

* For information regarding the strengthening of our personal information protection system in compliance with GDPR, please check here.

Definition of Personal Information

At uSonar, personal information refers to information about a living individual that can identify a specific person by name, date of birth, or other descriptions contained in the information (including information that cannot identify a specific person on its own, but can be easily cross-referenced with other information to identify a specific person).

Handling of Personal Information

1. uSonar ensures that the management supervisor (Personal Information Protection Office) of the department handling personal information manages it appropriately.
2. uSonar handles personal information only within the scope of tasks entrusted by clients. In such cases, uSonar will propose appropriate measures for personal information protection to the client.
3. uSonar provides personal information to third parties only within the scope of the intended use, after entering into an agreement with the recipient that prohibits further provision of such information.
4. uSonar may entrust the handling of personal information to third parties. In such cases, uSonar will exercise necessary and appropriate supervision over the entrusted party in accordance with the Act on the Protection of Personal Information (the "Personal Information Protection Act").
5. uSonar manages personal information safely and accurately, and strives to prevent unauthorized access, loss, destruction, leakage, and falsification of personal information.
6. uSonar complies with the "Personal Information Protection Act," related laws and regulations, and various guidelines published by the Personal Information Protection Commission.
7. uSonar establishes an internal compliance program for the protection of personal information, ensures that all officers and employees adhere to it, and periodically reviews and improves this program.
8. We do not collect or handle the following particularly sensitive personal information:
   

   • Special Care-Required Personal Information

   • Sensitive Information

   However, this excludes information that has been made public by the individual, government agencies, or media organizations, or information that is clearly identifiable by visual observation or photography of the individual.

   • Information That May Have Been Obtained Illegally

   • Other Information That Is Illegal in Nature

1. Purpose of Use

uSonar acquires personal information appropriately when developing various businesses in accordance with the basic policy mentioned above. uSonar will not handle personal information beyond the scope necessary to achieve the purposes of use specified below. The purposes of use for the personal information acquired by uSonar are as follows.

Personal Information Acquired and Purposes of Use

Items of personal information to be used

*The Marketing Support Business refers to direct communication such as telemarketing, direct mail, and chat.

2. Provision of Personal Information to Third Parties

uSonar may provide personal data to client companies and organizations within the scope of the purpose of use. We have completed the notification of third-party provision via opt-out to the Personal Information Protection Commission regarding the purpose of use of the provided personal information, the recipients of the information, and the items of data provided to third parties.
(Notification Date: October 30, 2021, Notification Number: 2022-100210)

Furthermore, uSonar provides personal information on the condition that the recipient complies with uSonar's ethical standards, laws, and guidelines. Additionally, if an individual wishes to stop the provision of their identifiable personal information to third parties, we will cease such third-party provision at any time.

* "Personal Data" refers to personal information that constitutes the personal information databases, etc., held by uSonar.

Methods of Acquisition

Acquisition from public information (publications, websites, maps, commercial/corporate/real estate registries) and direct interviews or applications from the individuals themselves (including distribution of survey forms, obtaining consent for third-party provision, and applications via websites, telephone, and email).
Collected personal information is acquired through appropriate methods after verifying the circumstances of acquisition.

Purpose of Use, Personal Data Items, and Provision Methods for Third-Party Provision

* Potential scores (symbolized versions of the attribute information mentioned in the previous section) may also be provided.

* B2B sales activities refer to direct communication methods such as telemarketing, direct mail, and chat.

* Corporations include sole proprietorships.

3. Requests for Disclosure, Correction, and Cessation of Use of Retained Personal Data

1. In accordance with the Act on the Protection of Personal Information, if uSonar receives any of the following requests (a. through d.) from an individual regarding their own retained personal data, uSonar will take the necessary actions in compliance with legal provisions.

   a. Notification of the Purpose of Use of Retained Personal Data

   b. Disclosure of Retained Personal Data

   c. Correction, Addition, or Deletion of the Content of Retained Personal Data

   d. Suspension of Use, etc., of Retained Personal Data

   Please note that in the following cases, we may decline your request for disclosure in accordance with applicable laws and regulations.

   • Cases where there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
   • Cases where there is a risk of causing significant hindrance to the proper execution of uSonar's business operations
   • Cases where it would violate other laws and regulations

2. Requests for disclosure, correction, or suspension of use of retained personal data will be accepted via mail or fax, unless a separate special procedure is specified. Please fill out the required information in the "Request Form Regarding the Handling of Personal Information" and send it to the Personal Information Protection Office listed below. For disclosure requests, please also refer to the details provided in section a. of "3. Methods for Verifying the Identity of the Individual or Representative for Various Requests Regarding Retained Personal Data" below.

   Request Form Regarding the Handling of Personal Information

3. Methods for Verifying the Identity of the Individual or Representative for Various Requests Regarding Retained Personal Data
   a. To prevent the leakage of personal information to third parties impersonating the individual, please submit a total of two documents, (A) and (B) below, for requests regarding the disclosure of retained personal data. If these documents are not provided, we will send our response via restricted delivery mail.

   (A) One of the following (copy):
   A copy of an official document issued by a public institution, such as a driver's license, passport, health insurance card, or pension handbook (limited to valid documents that include your address, name, and date of birth).

   (B) A copy of your original Certificate of Residence (limited to documents issued within the last 3 months that do not include your Individual Number).

   b. For requests other than the disclosure of retained personal information mentioned in 'a' above, such as requests for correction or suspension of use, we will verify your identity by contacting you at your home or through other methods to prevent unauthorized tampering by third parties impersonating you.

4. Procedures for Requests for Disclosure, etc., by an Agent
   If you wish to appoint an agent to request the disclosure, correction, or suspension of use of your retained personal information, please send the documents listed below. If these documents are not provided, we will send our response via restricted delivery mail.

   • One Power of Attorney from the principal to the agent
   • One Certificate of Registered Seal of the principal (issued within the last 3 months, with the seal used on the Power of Attorney)

DM Receipt Suspension Registration Service (Automatic MPS)

uSonar voluntarily operates the DM Receipt Suspension Registration Service (Automatic MPS) as a concrete method for the deletion and suspension of use of personal information. By utilizing these systems and frameworks, including DISH(R) and LACS(R), data subjects retain the right to opt out regarding the use of their personal information.

What Is the DM Receipt Suspension Registration Service (Automatic MPS)?

This service allows consumers to automatically opt out of receiving direct mail by calling the toll-free number printed on the envelope and entering the number located below the address label, which removes their data from future mailings.

Personal Information Protection Office

This department centrally manages the creation of operational workflows and manuals regarding personal information, the management and auditing of internal and external data, the establishment and implementation of regulations and training, and the investigation and response to inquiries. In the event of a request for disclosure, correction, or cessation of use of personal information, we will promptly investigate the facts and consult with you regarding the disclosure, correction, cessation of use, or cessation of information provision (opt-out procedures, etc.) of your personal information.

Personal Information Protection Office:
Tokyo Opera City 15F, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 03-6361-0753 (10:00 AM to 6:00 PM, excluding weekends, national holidays, year-end and New Year holidays, and uSonar holidays)

About the Chief Privacy Officer (CPO)

We have appointed Fujio Okita, Director and CIO, as the Chief Privacy Officer (CPO).

Matters Concerning Safety Management Measures

Information Security Policy

Security Policy
uSonar has established a highly advanced security system to protect our vast database.