Background of Implementation
K.R.S. Corporation specializes in the storage, transportation, and delivery of food products, which are essential to daily life. One of its core businesses is a joint delivery system that consolidates products from multiple clients (customers).
While the joint delivery system manages various data regarding customers, collection points, and delivery destinations, the data was scattered due to inconsistent notation and input errors, making integration impossible. The company faced challenges as manual data maintenance imposed a significant operational burden, preventing them from transitioning to a phase where they could effectively utilize the data.
To address this, they implemented the customer data integration solution uSonar, which enables the automatic maintenance and unification of various data types.
Benefits of Implementing the Customer Data Integration Solution uSonar
① Reduced the operational burden of data maintenance and achieved centralized management by using the 11-digit LBC code, assigned to each business location nationwide, as a key.
② Achieved efficient sales strategies by leveraging existing customer relationships through a precise understanding of transaction history within corporate groups.
③ Visualized companies with multiple contract types to provide enhanced support, thereby improving customer satisfaction.
④ Enabled data optimization based on information at the individual company and corporate group levels.
[Overview Diagram]

Company Overview of K.R.S. Corporation
| Company Name |
K.R.S. Corporation |
| Location |
3-50-1 Chofugaoka, Chofu-shi, Tokyo |
| Representative |
Hideaki Nishio, President and CEO |
| Established |
February 1, 1966 |
| Capital |
4.06311 Billion Yen |
| Business Description |
Warehousing, Consigned Freight Forwarding, Transportation Agency, etc. |
| URL |
https://www.krs.co.jp/ |
* All company names and product names mentioned are trademarks or registered trademarks of their respective companies.
Article Published: April 20, 2018