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Achieving Automated Maintenance and Centralization of Customer Data

Hitachi Construction Machinery Japan Achieves Automated Maintenance and Centralization of Master Data Through the Implementation of the Customer Data Integration Solution uSonar

Hitachi Construction Machinery Japan Co., Ltd.

uSonar Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; President: Nami Fukutomi), which supports database marketing, is pleased to announce that it has implemented its customer data integration solution, uSonar, equipped with the corporate master data "LBC," for Hitachi Construction Machinery Japan Co., Ltd. (Headquarters: Soka City, Saitama Prefecture; President: Toshikazu Sakurai; hereinafter "Hitachi Construction Machinery Japan"). As a result, the company has enabled the automated maintenance and centralization of master data, achieving efficient group-wide business development by leveraging relationships between business partners.

Background of Implementation

Hitachi Construction Machinery Japan operates an "RSS" business nationwide, providing one-stop solutions for construction machinery and equipment needs: "Rental," "Sales," and "Service." With the goal of business expansion, the company repeatedly integrated group entities, leading to a continuous increase in master data. A data diagnostic by uSonar clarified key areas for improvement.
To achieve better management, the company implemented the customer data integration solution "uSonar," which enables the automated maintenance and centralization of master data.

Benefits of Implementing the Customer Data Integration Solution uSonar

1. Centralization Through Common Code Assignment
⇒ By integrating with "LBC," one of Japan's largest corporate master databases held by uSonar, we assign a common code (LBC Code) to achieve master data centralization. This also enables the systematization of headquarters and branch offices by leveraging the LBC data structure.
2. Maintaining Data Quality in the RSS Business Through Data Maintenance Integration
⇒ By linking daily updates on company name changes, address changes, and bankruptcy information, we ensure the maintenance of high data quality.
3. Preventing Input Errors with the Quick Search Function
⇒ Equipped with knowledge to convert abbreviated names into official company names, the system prevents notation variations and duplicates, ensuring data quality.
4. Capturing White Space Using a Comprehensive Market Database
⇒ By visualizing the business locations and affiliated companies of business partners, we enable group-wide business development by leveraging relationships with non-trading companies.

Furthermore, the company plans to introduce "uMeishi," a business card management application that allows users to accurately digitize business cards, assign corporate attributes, and automatically register them into the master database simply by taking a photo with a smartphone (Patent No. 5538512, Patent No. 6325604). The company aims to strengthen its sales capabilities through the real-time utilization of business card information.


* The uMeishi service was discontinued in August 2025. The currently provided business card management application is mSonar, which features significantly enhanced functionality. mSonar.

Overview of Hitachi Construction Machinery Japan

Company Name Hitachi Construction Machinery Japan Co., Ltd.
Location 5-33-25 Benten, Soka City, Saitama Prefecture
Representative Toshikazu Sakurai, President and Representative Director
Established April 1, 2012
Capital 5 Billion JPY
Business Description Rental, leasing, sales, repair, and after-sales service of construction machinery, transport machinery, agricultural machinery, and related equipment and parts, etc.
URL https://japan.hitachi-kenki.co.jp/


* Company names and product names mentioned are trademarks or registered trademarks of their respective companies.

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