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Last Updated: January 18, 2024
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Expert Insights from a Database Company:
What Is Business Card Management That Drives Sales Results?
How do you currently manage the business cards that accumulate during your daily sales activities? Many professionals continue to use the same management method they adopted when they first joined their company, but there are actually various approaches available. This article explains both analog and digital management methods, outlines their respective pros and cons, and introduces effective strategies for leveraging business card management to drive sales results.
Table of Contents
1Analog Business Card Management Methods
1-3Rolodex (Rotary Business Card Holder)
2Digital Business Card Management Methods
2-1Scanning Business Cards and Managing Them as PDFs
2-2Consolidate Data into an Excel List
2-3Utilize a Business Card Management System
3Advantages of Analog Business Card Management
4Disadvantages of Analog Business Card Management
4-1Inability to Share Business Card Information Within a Team
4-2Inability to Leverage Business Card Information for Sales Activities
4-3Limited Access While Working Remotely
4-4Risk of Losing Business Cards
5Advantages of Digital Business Card Management
5-1Ability to Share Business Card Information Within a Team
5-2Eliminate the Personalization of Sales Activities
5-3Efficiently Manage Business Card Information
5-4Access All Business Card Information Remotely
5-5Leverage Business Card Management to Drive Sales Results
6Disadvantages of Digital Business Card Management
7mSonar Enables the Strengthening of Strategic Sales Activities
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This method involves filing business cards using dedicated holder files. You can organize cards by criteria such as alphabetical order. Since you simply insert the cards into the holders, filing is easy; however, it is generally recommended to insert only one card per slot. If you need to reorder the cards, you must do so manually.
Similar to holder files, this method involves storing business cards in alphabetical order. These boxes come with dedicated index cards, which you can use to locate the necessary business cards. While they can be stored in small desk drawers or kept on top of a desk, they are not suitable for portability. To verify the details written on a card, you must remove them one by one to review them.
A Rolodex (business card management holder) allows you to access the required business card by rotating the stored cards. You can view the contents of the cards without removing them from the holder. Because these are designed to be kept on a desk at all times, it is difficult to store them in a desk drawer when not in use. If you need to carry business cards with you, you must either separate them into a different card case or make copies for portability.
This method involves scanning business cards and managing them as PDFs. By placing the digitized business cards in a shared folder for the sales team or a designated location in groupware, the team can share the business card data. If you cannot store scanned business card data directly in a shared location, you must manually move the data to the shared folder.
This method involves entering business card information into Excel to create a list. By organizing information into a list, you can improve visibility and share business card data. While this allows you to search for information, it requires manual data entry, which can lead to input errors or duplicate entries, making searches difficult.
Today, there are various business card management systems available. When managing business cards digitally, implementing a business card management system is the most efficient method. You can capture business card information using a smartphone camera and share it with your sales team. While some free options allow you to start easily with minimal costs, free systems often have limitations regarding security and convenience. Since there can be variations in reading accuracy during camera capture, you should consider implementing a paid business card management system from the start.
The advantage of managing business cards in an analog, paper-based format is that it allows for intuitive operation for anyone, as you are physically handling and sorting the cards. Especially if you have relied solely on analog management for many years, it may feel easier to continue with a familiar method. However, by using a business card management system with simple operations and a clean interface, you can also manage business cards intuitively in a digital format.
If sales representatives manage the business cards they receive individually, sharing that information within the team becomes difficult. Furthermore, if the team has not established rules for managing cards after they are received, each employee will store them in different locations, making it difficult to access the information you need.
When business cards are managed individually in a paper-based, analog format, their utility is limited. They are often only used for purposes such as helping a sales representative recall the name of someone they met in the past or checking contact information.
When managing business cards analogically, there is a limit to the cards you can check while away from the office. It is difficult to carry all your business cards in paper form at all times, meaning that if you need to view a specific card immediately, you may have to wait until you return to the office. In situations where speed is critical, this can lead to missed sales opportunities.
When managing business cards in a paper-based, analog format, the risk of loss increases because you must physically retrieve the card whenever information is needed or hand it over to other team members. When managing them individually, cards may also be lost while temporarily stored on a desk waiting to be filed. In the event that a collection of business cards is lost while out of the office, it could also lead to a data breach.
By digitizing business cards, you can share information within the sales team. Using business card management software that allows you to view key person information, meeting dates, and meeting details alongside basic contact information like addresses and phone numbers is highly beneficial for team-based sales activities. Furthermore, if other departments, such as the manufacturing department, have access to meeting information, ongoing projects can be advanced more quickly.
Sales activities that are "siloed," where customer information is known only to individual sales representatives, narrow the scope of proposals and activities, leading to missed sales opportunities. By sharing business card information within the team, this siloed approach is eliminated, expanding opportunities to capture new business. Handing over customers within the sales team also becomes easier, ensuring smooth customer support even when a sales representative is unexpectedly absent, which in turn increases customer trust.
Analog management requires manual effort whenever you want to reorder cards, but digital management makes sorting and searching easy, leading to efficient management. While paper-based filing may only allow for alphabetical sorting, limiting categorization, digital management via a business card management system allows you to instantly view business card information by industry or job function categories.
When managing business cards digitally, using a system that allows for easy viewing via smartphone while out of the office ensures that you can access the necessary information immediately.
Some business card management systems can integrate with SFA. When used in conjunction with an existing SFA, centralizing customer information becomes easier, increasing sales efficiency. As lead tracking progresses and the process for appropriate follow-up becomes smoother, you can provide optimal responses to prospective customers, leading to increased sales. By visualizing the progress of projects, meeting details, and activity information linked to business card data, you can drive better sales results.
For companies introducing digital business card management for the first time, the implementation process may not be easy, and it may take time for the system to become established within the company. It is important to consider implementing a business card management system that is user-friendly and easy to operate, and to deepen understanding within the team regarding why digital management is essential for increasing sales efficiency.
mSonar can integrate with your currently operating SFA. It allows you to fully utilize human network information from business cards, ensuring you do not miss sales opportunities. With high-precision OCR and manual information correction, the digitization of business cards is highly accurate. Corporate information registration is performed based on an integrated corporate database, allowing for smooth entry without the worry of input errors. With data cleansing and deduplication features, information is constantly updated, eliminating concerns about outdated information or duplicate data registration. Registration can be done simply by taking a photo with a smartphone, and it supports the simultaneous registration of multiple cards. Because you can visualize untargeted companies using information from the corporate database, more efficient sales activities become possible.
To turn business cards—which are valuable customer data—into sales results, digital management using a business card management system is essential. Consider implementing a business card management system to improve the efficiency of your sales activities and strengthen teamwork.
Author
uSonar Editorial Department
MX Group, Editor-in-Chief
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