Corporate News
Medialink, Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Atsushi Matsumoto; hereinafter "Medialink"), which develops system solutions specializing in business communication, and Landscape Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative Director: Nami Fukutomi; hereinafter "Landscape"), which provides database marketing support, are pleased to announce that Medialink's next-generation web customer service tool "sinclo" and Landscape's Japan's largest corporate master data "LBC" began integration on January 1, 2018.
Through this integration, by linking with the corporate master data "LBC" held by Landscape via the "sinclo" real-time monitor (*) and access history screen, it becomes possible to identify the companies (or organizations) of site visitors and visualize highly accurate corporate data.
This real-time monitor function makes it possible to determine how many of the site visitors belong to the companies (accounts) selected as targets for Account-Based Marketing (ABM), which has been gaining attention among B2B companies recently.
(*) Real-time monitor: A function that visualizes real-time visitor information on your company's website.
■ Future Outlook
In the future, we plan to provide a feature that allows not only the visualization of corporate data but also the setting of corporate attributes as conditions in chatbot configurations. This will enable chatbots to automatically change their messaging based on the corporate attributes of site visitors (such as revenue, number of employees, region, and industry).
< About Next-Generation Web Customer Service Tool "sinclo" >
sinclo is a web customer service tool developed in-house by Medialink, a contact center system manufacturer, leveraging years of technical expertise and know-how. (Patented: Patent No. 6040388)
It enables sales and support on websites that feel as personal as face-to-face interaction, despite being non-face-to-face.
https://sinclo.medialink-ml.co.jp/lp/
< About Corporate Master Data "LBC" >
This is a corporate master data set built by Landscape, assigning an 11-digit management code to business locations across Japan (approximately 8.2 million locations). "LBC" allows for the understanding of not only corporate attributes such as corporate numbers, industry, revenue scale, and IP addresses, but also corporate hierarchies, including capital relationships between parent and subsidiary companies and headquarters-branch relationships, through its corporate code system. Therefore, by matching IP addresses obtained during web browsing with "LBC," it enables web log analysis utilizing corporate attributes and the extraction of promising sales leads.
https://usonar.co.jp/service/lbc/
< About Medialink, Inc. >
Medialink, Inc. provides total solutions ranging from consulting, design, manufacturing, operational support, and maintenance services for various systems, including system solutions specializing in business communication such as web customer service tools and contact center systems (CTI solutions). Because we deeply understand the nature of "business communication," we confidently provide web customer service tools that deliver real results.
| Company Name | MediaLink Co., Ltd. |
| Address | PMO Tamachi 5F, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014 |
| Representative | Atsushi Matsumoto, Representative Director |
| Established | July 2009 |
| Capital | 20,000,000 JPY |
| Business Description | Call center system business, software product and computer system business, information and communication system and network business, fixed-line and mobile phone agency business, internet-related business, and others. |
| URL | https://www.medialink-ml.co.jp/ |
* All company names and product names mentioned are trademarks or registered trademarks of their respective companies.
* Click here to download the IP transfer service materials.
