Product News
Landscape Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; President and CEO: Nami Fukutomi; hereinafter "Landscape"), a company supporting database marketing, announces a business alliance with Seraku Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; President and CEO: Tatsumi Miyazaki; Tokyo Stock Exchange First Section (Securities Code: 6199); hereinafter "Seraku"), which provides Salesforce consulting, operation, and adoption support.
Seraku possesses a large number of engineers specializing in the operation and adoption support of Salesforce, a cloud-based sales support system provided by Salesforce.com, and has established a system capable of providing detailed support and consulting, such as on-demand support that can be requested when and for as long as needed. Landscape supports the unification of customer data through its customer data integration solution, uSonar, which is equipped with LBC, Japan's largest corporate master database. uSonar is integrated to automatically unify and maintain account data within Salesforce.
Recently, to promote work-style reform, an increasing number of companies are introducing sales support systems like Salesforce to improve operational efficiency. Furthermore, there is a growing need to effectively utilize account data organized by uSonar, provided by Landscape.
However, the following challenges exist, creating a need for operational support:
1. Most Salesforce administrators at companies hold concurrent roles, leaving them with limited time for management.
2. Due to a lack of know-how and knowledge, companies are unable to fully utilize Salesforce and uSonar.
3. Managing fields within Salesforce, which is necessary when integrating Salesforce and uSonar, is time-consuming.
Through this business alliance, uSonar users who utilize Salesforce will be able to leverage operation and adoption support services provided by Seraku's administrators, who are well-versed in both Salesforce and uSonar, whenever needed.
Moving forward, both companies will continue to support the realization of work-style reform that leads to improved sales productivity.
About the Customer Data Integration Solution uSonar
uSonar is a cloud-based data integration tool that allows for the integration and management of various information related to customers. It is equipped with the know-how for cleansing data in various formats that Landscape has cultivated over many years, as well as LBC, a proprietary corporate master database. It can be integrated with solutions such as CRM/SFA, business card management, Marketing Automation (MA), and DMP.
https://usonar.co.jp/service/usonar/
About Seraku
| Company Name | SERAKU Co., Ltd. |
| Headquarters Location | 6F Nishi-Shinjuku Prime Square, 7-5-25 Nishi-Shinjuku, Shinjuku-ku, Tokyo |
| Representative | President and Representative Director: Tatsumi Miyazaki |
| Date of Establishment | December 1987 |
| Capital | 297.7945 Million JPY (As of the end of March 2018) |
| Business Description | Web Marketing Communication Services, IT Infrastructure Services, Smart Solution Services, and More |
| URL | https://www.seraku.co.jp/ |
* All company names and product names mentioned are trademarks or registered trademarks of their respective companies.
