[Case Study: OKWAVE, Inc.]
Drive Efficient Marketing Strategies with Value-Added Customer Data! How to Maximize CRM Value Using uSonar

An interview regarding the background and implementation of the customer data integration solution uSonar at OKWAVE, Inc. has been featured on SELECK.

By integrating the customer data integration solution uSonar with Microsoft Dynamics CRM Online, OKWAVE, Inc. achieved a 25% increase in sales.
Please refer to the link below for details on the background and implementation case study.
Drive Efficient Marketing Strategies with Value-Added Customer Data! How to Maximize CRM Value Using uSonar

* OKWAVE, Inc. operates OKWAVE, Japan's first and largest Q&A site.
Additionally, their FAQ system, OKBIZ. for FAQ / Helpdesk Support, has been implemented by over 360 major corporations and local governments, maintaining the No. 1 market share for many years.

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