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[Case Study: OKWAVE, Inc.]
Achieve Efficient Marketing Strategies with Added Customer Data! How to Maximize CRM Value Using uSonar

An interview regarding the background and implementation of the customer data integration solution uSonar at OKWAVE, Inc. has been published on SELECK.


By integrating the customer data integration solution uSonar with Microsoft Dynamics CRM Online, OKWAVE, Inc. achieved a 25% increase in sales.
Please refer to the link below for details on the implementation background and the case study interview.
Achieve Efficient Marketing Strategies with Added Customer Data! How to Maximize CRM Value Using uSonar


* OKWAVE, Inc. operates OKWAVE, Japan's first and largest Q&A site.
They have also implemented their FAQ system, OKBIZ. for FAQ / Helpdesk Support, in over 360 sites for major corporations and local governments, maintaining the No. 1 market share for many years.

* SELECK is a business library operated by Relations Inc., where over 300 companies share knowledge and experience useful for business.


* Company names and product names mentioned are trademarks or registered trademarks of their respective companies.

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