User Support Program

For customers who have implemented uSonar products,
we provide support to promote utilization and independent operation, with the goal of achieving your implementation objectives.

TEACHING PROGRAMTechnical Program

These sessions are held to provide a deeper understanding of features, tips for effective utilization, and other useful information.

Implementation Training

Target Audience: All users who operate LBC/uSonar products
Content: This is the initial operational training conducted upon service implementation.
We focus on explaining the features you will use immediately.
Method of Delivery: On-site or via our designated webinar format
Schedule: Individually coordinated according to your implementation schedule

Operational Training

Target Audience: • New users who have recently implemented the system
• First-time users
• Those looking for a comprehensive review of system functions
Content: We provide instruction on the basic operation of all uSonar product features.
Format: Company-designated webinar format
Schedule: Held once a month (customers may participate at their convenience)

View Scheduled Sessions

COACHING PROGRAMCoaching Program

We provide support for resolving operational questions and offer individual
consultations.

Concierge Desk

Target Audience: All users operating uSonar products
Details: Engage in interactive Q&A and consultations. We welcome inquiries such as, "Can we do this?" Our implementation specialists will provide direct guidance.
Implementation Method: Our designated web conferencing format
Schedule: Held once a month as a regular meeting,
30 minutes per session (available for your preferred use).

View Upcoming Seminars

CONTACTContact Us

FAQ Site

We have compiled frequently asked questions from our users. Product manuals and operational tutorial videos are also available. We provide ongoing support for version updates.

Customer Support Desk

We provide support via telephone and email.